CUSTOMER CARE

Have any questions or concerns?  

Message us on the contact form below, call us

 01896 822 229/07712 898 975 or email   whimsicalbridemelrose@gmail.com

 
 
What are your delivery options?
 
Your goods will be delivered via a signed for courier service.  They will be despatched within 7 days of ordering. 

Right to Cancel

 
You have a right to cancel your order up until the point of despatch from Whimsical Bride.  At the point of despatch, the purchase is complete.
How do I track my order?
 
We will keep records of postal tracking numbers/receipts and they can be shared with customers, upon request, who wish to follow the progress of their parcel.

 
Do you provide International delivery?

 

No, we offer free delivery in the UK only.

What is your returns policy?
 

We will take every care to give you as much advice and guidance on sizing and style of your chosen piece to make sure it is right for you.  We do not offer a returns service.  Any purchase is final. 

Sample Sale goods are items which are ex-display and may have minor wear indicators.  A detailed description of any such indicators will be provided via the website and these items will be sold as per the images and descriptions provided.

CUSTOMER CARE

Shipping Policy 

Returns Policy 

Contact Us 

VISIT OUR BOUTIQUE

By Appointment

 

Priorwood House

Melrose

Scottish Borders

TD6 9EG

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© 2020 by Whimsical Bride